Agents

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Clients Data

Saved guest profiles across all agents (no chat thread). Newest first.

Agent	Name	Phone / ID	Email	Updated

Per-bot operational parameters. These override hardcoded defaults — leave a field blank to fall back to the default.

Check-In

Self Check-In Link

Link is built automatically from Beds24 booking data

Hours before check-in time when link/code can be sent 0 = from check-in time on arrival day · 72 = 3 days early · 168 = 1 week early

Require passport photo Registration with person (escalate after passport)

Pricing fallbacks

Guest-facing totals use cleaning fee and tax from Beds24 GET /properties?includeAllRooms=true&includePriceRules=true per room type. Use these fields only when Beds24 omits them (e.g. city tourist tax often stays here because taxPerson is 0 on room types).

Default city tax per person per night (EUR)

Default cleaning fee per booking (EUR)

No-cleaning-fee room IDs (fallback only)

Children

Child policy applied when the bot responds to guests travelling with children. Leave counts at 0 to treat all children as full-price guests.

Free children per booking group e.g. 1 = first child is free; 0 = all children charged

Free if age ≤ (years) Children at or below this age qualify for free stays. 0 = age-based rule disabled.

Exception room IDs (no children policy) Rooms where all guests (incl. children) are charged as adults.

Score Rating

Weights used to rank booking offers. Each group caps the total (Relocations 50 + Placement 18 + Split 10 + Price 22 = 100). Values are non-negative integers.

Relocations (0/1/2/3/4+ переездов)

0 relocations

1 relocation

2 relocations

3 relocations

4+ relocations

Placement (apartments / private rooms / dormitory)

Apartments

Private rooms

Dormitory

Split (1/2/3/4/5+ комнат)

1 room

2 rooms

3 rooms

4 rooms

5+ rooms

Price (cheapest / ≤5% / ≤10% / ≤15% / ≤25% / >25%)

Cheapest (0%)

≤ 5% over cheapest

≤ 10% over cheapest

≤ 15% over cheapest

≤ 25% over cheapest

> 25% over cheapest

Account Settings

Hotel

Hotel name

Email

Change Password

New password

Integrations